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Bill Pay Option 1: Online Payments for Your RCN Account
Payments can be made on a RCN account online. Those of you who would like to make payments using this method will have to set up an online profile to do so. Your account can be created by going to the RCN account registration page: https://my.rcn.com/signup. After you have set up your user name and password, you can log in to your account by going to my.rcn.com/billing/pay where you will enter your user name and password, then click the “Sign in” button.
After signing in, go to the RCN bill section and choose to make a payment by following the on-screen instructions to complete the transaction online.
Bill Pay Option 2: Pay RCN by Phone
For those of you who would like to pay the bill of your RCN account over the phone, that is an option available to you. For this payment method, you are going to have to call the RCN automated phone system by calling the toll free number (800) 746-4726. You can also pay by talking to one of their customer service reps, but you will have to pay a fee to submit your transaction that way.
Bill Pay Option 3: RCN Payments through the Mail
If you would like to mail your payment in to RCN toward the balance on your account, you may do that as well. When getting ready to send in your bill payment, you will have to prepare a check or a money order to send to the communications company. It will have to be made out to “RCN” and you should write your account number somewhere on the check or money order. Once you have it ready to send out, mail it to the following address:
PO Box 11816
Newark, NJ 07101-8116
Bill Pay Option 4: In-Person RCN Account Payments
You can also make a payment on your RCN account by visiting a payment location and submitting it there. This is the only way that you can make a payment on your account using cash, and they will also accept check, money order or credit card. If you would like to pay your RCN bill using this method, visit the RCN payment location look up page: http://rcn.com/hub/help/locations-and-payment-centers/ to find out where you can go near you to complete the transaction.